FAQ
FAQ
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I’m interested in a sold out item?
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Due to the handmade nature of our items, we are only able to have a limited stock. These items are not made on a manufacturing line. The artisans make as much as possible without sacrificing quality or their well-being.
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If you see something that is sold out, you can enter your email address to be notified when we get more.
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If you don’t see the particular item on our website, contact us and we can check to see if we will be getting more or if we can source something similar.
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Can I return my purchase?
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Thank you for helping empower remote artisans by giving them global reach. If you are not 100% satisfied with your order or if there was a mistake, please contact us directly at returns@generousintentions.com and we will work promptly to resolve the issue.
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How does Generous Intentions benefit artisans?
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We are a social business and exclusively source fair-trade products from verified fair-trade organizations.
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We pay artisans fair prices for the products they make. A fair price is what is considered by the artisan enough to provide sufficient quality of living as typical market prices are often so low they don’t provide a sustainable living income.
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I have seen similar products elsewhere at a much lower cost, why should I buy from Generous Intentions?
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It is true, you might find similar goods at a much lower price, but do you know where these items came from? Are they hand made and do they provide a sustainable living wage to the artisan who made it?
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Generous Intentions is in the business of making a social impact but also to provide you the opportunity to participate in ethical and conscious shopping. Not only do we support remote artisans, but we are committed to donating 20% of proceeds to animal welfare organizations. Together we can make this a kinder world for all.
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Where do you source your products from?
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We source our products directly from artisans, partner organizations, and non-profits whose mission is ethical sourcing and making a positive impact in the communities they serve.
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